Welcome to TourPay Technologies! These Terms and Conditions ("Terms") govern your use of our platform, TourPay.cloud, and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Definitions
"Company", "We", "Us", or "Our" refers to TourPay Technologies.
"User", "You", or "Your" refers to any individual or entity using our Services.
"Services" refers to the SaaS solutions offered by TourPay Technologies, including invoicing, payment processing, HRM, business email hosting, and other business management tools.
2. Eligibility
You must be at least 18 years old to use our Services.
By using our platform, you confirm that you have the legal authority to enter into this agreement.
3. Account Registration & Security
You must provide accurate, complete, and up-to-date information during registration.
You are responsible for maintaining the confidentiality of your account credentials.
Any unauthorized access or security breaches must be reported immediately.
4. Subscription & Payment
Access to our Services requires a paid subscription. Pricing details are available on our website.
All payments are non-refundable, unless otherwise stated in our refund policy.
We reserve the right to change pricing with prior notice.
5. Acceptable Use
You agree not to:
Use our Services for illegal activities.
Distribute malware, spam, or engage in fraudulent activities.
Attempt to reverse-engineer, hack, or disrupt our platform.
6. Intellectual Property
All content, trademarks, and software are owned by TourPay Technologies.
You may not copy, modify, or redistribute our intellectual property without written permission.
7. GDPR Compliance & Data Privacy
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).
Your Rights Under GDPR
You have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion of your data ("Right to be Forgotten").
Restrict processing of your data.
Object to data processing for marketing purposes.
Receive a copy of your data in a structured, machine-readable format.
How We Protect Your Data
We implement strong encryption and regular security audits.
We do not sell or share your personal data with third parties for marketing purposes.
We only process your data based on legal grounds, such as contract fulfillment, consent, or compliance with legal obligations.
Data Retention
We retain personal data only for as long as necessary to provide our Services or comply with legal obligations.
Exercising Your GDPR Rights
To exercise your GDPR rights, contact us at liam@tourpay.io
8. Service Availability & Modifications
We strive for 99.9% uptime but do not guarantee uninterrupted service.
We may modify or discontinue any feature at our discretion.
9. Termination & Suspension
We reserve the right to suspend or terminate accounts violating these Terms.
Users may cancel their subscription at any time, but no refunds will be issued.
10. Limitation of Liability
TourPay Technologies is not liable for any indirect, incidental, or consequential damages resulting from your use of our Services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.
12. Changes to These Terms
We may update these Terms at any time. Continued use of our Services after changes constitutes acceptance of the revised Terms.
13. Contact Us
For any questions regarding these Terms or GDPR-related inquiries, please contact us at liam@tourpay.io.